Deploy Chatbots across all
customer channels
Personalize every customer
experienceHelp customer self-serveDeliver outbound messages on
your website or appTarget chat to specific
segmentsDo more with 80+ Apps
IntegrationsCommunicate with customers
across platforms
A single place to manage all your live conversations, Immediately engage with customer in a most effective way across multiple channels with Live Chat.
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Initiate video or voice call sessions with your web users right from your purplebots. Record every online conversation - be it audio, video, or phone calls across devices and platforms.
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Purplegrids provides key chat metrics such as average response time and handle time, number of messages, geography of the visitor, pages browsed, products navigated, time spent, and messages exchanged in conversations and much more with visitor intelligence.
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Rank your visitors against your custom scale using their Conversational metrics. Our software provides highly accurate models to help create scores to each of your prospects so you know you’re only working on leads that are mostly probable.
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Routing Rules actually create workflows that can explicitly route a conversation using a rule set. Use visual business rules to intuitively automate Real-time conversations instantly and directly with all relevant data to the collaboration and chat tools that sales or support uses every day.
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Automatically escalate any unanswered conversations to your support team, who can quickly respond to customers and as well add the response to train the bots who can handle similar questions next time.
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Create and manage smart campaigns by adding personalization to your contents by tagging a PurpleBot along with campaigns. Anytime your campaigns are clicked the Purplebots respond.
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With Conversational Landing Pages, you can take potential customers from an ad or campaign directly to a conversation with your bot or team! also You can create Conversational Landing Pages as well.
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Stripe accept payments online and in mobile apps. With Stripe and Purplegrids integration your customers can pay your invoices using their preferred payment methods.
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Our platform integrates seamlessly with Braintree. You can power your bots popular ecommerce platforms, shopping carts, analytics services, and billing applications out there..
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Start accepting chatbot based payments thru Razorpay. Razorpay offers multiple payment options like Credit Cards, Netbanking, Wallet, UPI/QR modes of payments.
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Purplegrids integrates with Paytm an Indian Payment gateway to accept payments from multiple payment options such as Credit/debit cards, internet banking, Paytm Wallet and UPI.
Learn More...PurpleCloud.ai gives you everything you need to manage all your engagements with your customers and reach your business goals.