Automate workflows with
chatbots
Design Conversational
Workflows with DesignerPrebuild Intents &
Entities for your businessIdentify customer sentiments
and route conversationsMultilingual bots supporting
20+ Languages Automated training for
Unanswered QueriesCommunicate with customers
across platforms
Scale your business efforts with intelligent AI-based purplebots that work alongside your existing business teams and use machine learning to interpret inquiries, answer customer questions.
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Our intuitive point-and-click interface makes it easy to build bots and automate conversations. Even nontechnical staff can build and optimize AI-powered chatbots.optimize
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Intent Manager uses our industry-leading NLU engine to detect consumer intents, identify conversations to automate.conversations to automate
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Prebuilt skills that can automate complex enterprise use cases. With our Skill Builders, quickly design enterprise-grade skills with minimal coding and configuration required.
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Knowledge base is the repository of knowledge that sources FAQ, documents etc and instantly enable your virtual assistant to learn and respond to a customer’s natural language queries.
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These prebuilt vertical AI models can be simply locked and loaded to launch your next conversational AI assistant instantly for your specific domains so you are up and running immediately.
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Conversational Analytics can analyze data points across business conversations and can utilize these customer insights to make smarter decisions.
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Measure your customer conversation with Tone & Sentiment analysis to interpret and classify the customer so as to respond to your customers appropriately.
Learn More...PurpleCloud.ai gives you everything you need to manage all your engagements with your customers and reach your business goals.